Community Guidelines

PICKL is a pickleball court, not a comment section. Competitive, loud and funny is the point. Cruel is not.

The short version

Talk trash about the game. Not about people. If you would not say it across the net to someone you have to play again next Saturday, do not post it.

What gets you removed

Harassment

Targeting someone repeatedly, coordinating pile-ons, or following someone across the platform to keep having a go at them. Banter between people who both find it funny is banter. Banter that one side has asked to stop is harassment.

Hate

Attacks on people for who they are — race, ethnicity, nationality, religion, disability, gender, gender identity, sexual orientation, age. There is no version of this we tolerate, including as a joke.

Threats and violence

Threatening anyone, encouraging self-harm, or glorifying violence.

Sexual content and exploitation

No sexual content. Anything involving a minor is reported to the relevant authorities immediately and the account is removed permanently.

Impersonation

Pretending to be another player, a coach, a club, a venue or a brand. Parody is fine when it is obviously parody and says so.

Scams and spam

Fake gear, phishing links, engagement farming, mass-posting the same thing, or running an account that exists only to advertise. Selling a paddle to a local player is not spam.

Dangerous misinformation

Injury, medical or safety claims presented as fact when they are not. Arguing about paddle technology is not misinformation; telling people to play through a suspected fracture is.

Match results

Logging results that did not happen, refusing to confirm matches you played to protect a record, or pressuring someone to confirm a result they dispute all undermine the one thing that makes a PICKL record mean anything. Repeated abuse of match verification is treated the same way as any other deception.

Reporting

Every post, comment, profile, message, Crew and review has a report option. Reports are private and the person reported is never told who reported them. We look at what was posted, the context, and whether it is part of a pattern.

What happens when you break these

  • A warning for a first, minor breach, with an explanation of what was wrong.
  • Content removal where the post itself is the problem.
  • Restriction — you can read, but not post or message, for a period.
  • Suspension for repeated or serious breaches.
  • Permanent removal for the things above that have no second chance.

Every decision is made by a person, is recorded, and is explained to the account it affects. Automated systems can flag content for review; they cannot suspend or ban anyone on their own.

If we get it wrong

We will. Reply to the moderation notice you received and a different moderator will look at it. Tell us what we missed rather than what you think of us — the first is far more likely to change the outcome.